For Marketing

What this is, in one line

Dentolize's webhook integration (API Config) now covers patient balance top-ups and overpayment credits, not just invoices and payments — and the setup form is simpler than it was.

What NOT to lead with

This is not a new customer-facing feature. There is no new button, screen, or workflow for clinic staff. Nothing here should be marketed as "new" to existing Dentolize users in a changelog aimed at clinic owners — it's plumbing for the (currently limited/opt-in) webhook integration that only a subset of clinics have turned on.

What's true and safe to say, once this ships

• "Dentolize's real-time integration events now cover patient balance

activity, closing a gap where balance top-ups and overpayment credits were invisible to connected systems."

• "Setting up a webhook integration is simpler — fewer required fields on the

configuration form."

What to avoid claiming

• Don't call this "new balance tracking" or "new patient wallet" — patient

balance itself already existed; only the webhook notification for it is new.

• Don't claim NPHIES or ZATCA integration is being removed as a customer

feature — those were unused internal type labels on the webhook form with no behavioral difference from the default. There's no compliance or certification story to walk back.

• Don't promise "instant sync everywhere" — this is specifically the webhook

push mechanism (API Config), which is a distinct, more technical feature from things like the WhatsApp integration or Google Calendar sync shown elsewhere in Settings → Integrations.

Audience

The realistic audience for this change is integration partners and technical stakeholders at clinics running custom back-office software, not end users. If this needs a release note at all, it belongs in developer/API changelog material, not a general product update.